Road Trauma Support Services Victoria is open Monday to Friday from 9.00 am to 5.00 pm.
We are closed on weekends, after hours and on public holidays, you can leave a message with us on 1300 367 797, and we will respond to your inquiry as soon as possible on the next business day.
We do not offer crisis support if you or someone close to you is experiencing distress or is in immediate danger dial 000.
Parking and public transport information for visitors to our head office:
On-site car parking is available behind the buildings for visitors.
The main public transport is by train services at Blackburn Station via the Belgrave and Lilydale lines.
Blackburn Station
Station St/Railway Rd, Blackburn 3130
National helplines and websites:
Lifeline 13 11 14
A free, private and confidential, 24/7 telephone and online crisis support and suicide prevention service.
Suicide Call Back Service 1300 659 467
A nationwide service that provides 24/7 telephone, video and online professional counselling to people affected by suicide.
Kids Helpline 1800 551 800
A free, private and confidential, 24/7 telephone and online counselling service specifically for young people aged between 5 and 25.
MensLine Australia 1300 789 978
A 24/7 telephone and online support, information and referral service, helping men to deal with relationship problems practically and effectively.
Beyond Blue 1300 224 636
A free, private and confidential, 24/7 telephone and online crisis support, provides information, advice and may point you in the right direction so you can seek further support.
GriefLine 1300 845 745 (landline only) or (03) 9935 7400
A dedicated loss and grief nationwide telephone (from Midday to 3 am, 7 days a week) counselling service and online support 24/7. All calls are confidential and free.
Other state road trauma agencies:
New South Wales: Enough is Enough www.enoughisenough.org.au | (02) 9542 4029
Queensland: Road Trauma Services Queensland www.roadtraumaservicesqld.org | 0434 540 258
South Australia: Road Trauma Support Team South Australia www.roadtraumasupportsa.com.au | 1800 069 528
Tasmania: Road Trauma Support Tasmania www.roadtraumasupport.org.au | 1800 069 528
Western Australia: Road Trauma Support Western Australia www.rtswa.org.au | (08) 6166 7688 or 1300 004 814
Translating and Interpreting Service (TIS National) 131 450
A 24/7 phone interpreting service available to help you get in touch with any of the above services.