Counselling and Support

Every year, RTSSV conducts nearly two thousand face-to-face and telephone counselling sessions.

Services are provided free of charge to anyone who has been impacted by a road incident and no referral is required. Our clients include bereaved family members, friends and colleagues, injured people and their carers, drivers, drivers families’, passengers, witnesses, people first on scene and emergency service workers.

Our counselling services are provided by professionals with specialised training in road trauma.  They are private and confidential and are provided for as long as they are needed.

We are not a crisis service, our office hours are between 9am – 5pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14.

While there are times when there is a high demand for our service, we do make a concerted effort to get back to people in a timely manner.

If you would like more information, or if you would like to make an appointment with one of our counsellors, please call 1300 367 797.