Counselling

Our counsellors are specially trained to help people manage the thoughts, feelings and behaviours associated with road trauma.

Counselling sessions are free of charge, confidential and unlimited in number for anyone affected by a collision on the roads (or involving any public transport), whenever this may have occurred. Sessions may be conducted face-to-face or by telephone.

Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first-on-scene – witnesses, citizens who offered assistance, and emergency service workers.

Click here to access fact sheets to help you understand what might occur, and ways to cope with these natural reactions.

You do not need a referral to access our services. We are open Monday to Friday from 9 am to 5 pm. To make an appointment, please call 1300 367 797.

Please note: Given the current government and health guidelines and the high risk to public health currently posed by COVID-19 our face-to-face counselling is not being offered. However, we are still conducting our specialised phone counselling, please call 1300 367 797 to book an appointment.

Updated 19 March 2020

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