COVID-19 (Coronavirus) update

Hello everyone,

First and foremost, our thoughts are with you, your families, and everyone throughout the world who has been impacted by COVID-19.

As the COVID-19 pandemic spreads, we are taking additional safety measures to protect the community. The scale of impact is still unknown, and we want to play our part to help keep everyone safe.

Stay connected

We are all community, and it’s essential to stay connected. Pick up the phone, send a message, skype or email and reach other to others around you

Please know that we are here, and we will continue to provide counselling services by phone and Skype. If you would like to talk to a counsellor, please call  1300 367 797 to book an appointment.

Our community has supported each other through tough times, and we will continue to do so. Please know that we are only a phone call away.

Shine a Light on Road Safety

Our Shine a Light on Road Safety campaign will continue in a different format.

The walk has been cancelled. Given the current government and health guidelines and the high risk to public health currently posed by COVID-19, we know this decision is in the best interests of our community.

We are still figuring out our next steps, but we know that your support is more valuable and needed than ever before. Our work to support people impacted by road trauma and raise community awareness continues, so stay tuned, and we will let you know how you can help.

25 years of sharing hope

From humble beginnings, our founding vision was to support people impacted by road trauma. Now, 25 years later, we are just as committed to that vision and to providing a safe space to connect, be heard and promote road safety. We are all in this together and, as a community, we can help one another.

Our road safety programs

At this point, with the most recent update on the ban on non-essential gatherings involving more than 100 people, our road safety programs are still running. Our programs are limited to 10 participants. To safeguard the health and wellbeing of our customers and staff, we are following all of the State and Federal Departments of Health guidelines.

If you feel unwell, have returned from overseas in the last 14 days or have been exposed to the COVID-19 virus, please do not attend the program, contact us on 1300 367 797 or email Because the situation is evolving, our plans may change. If they do, we will let you know.

Coping during the outbreak
We understand the feelings of anxiety, distress and concern many people may be experiencing about COVID-19. The spotlight of national and international news coverage on the issue can make it a talking point in many areas of our lives.

It’s completely normal to be concerned about the coronavirus outbreak. It is essential to maintain perspective and support each other as best we can.

Medical, scientific and public health experts around the world, are working hard to contain the virus, treat those affected and develop a vaccine as quickly as possible, and it is vital to stay positive.

Find a healthy balance
Being exposed to large volumes of negative information can heighten feelings of anxiety. While it’s essential to stay informed, you may find it useful to limit your media intake if it is upsetting you or your family. And ensure that the media you access is good quality from credible sources.

Resources for parents
Dr Michael Carr-Gregg has created an excellent video – Coronavirus: A Guide for Parents – that is worth watching.

Support each other
Our community has supported each other through tough times, and we will continue to do so.

It’s everyone’s responsibility to help stop the spread of this virus, and we encourage our friends to take the extra precautions to stay safe. The Australian Government Health Department and the Victorian Government Health Department website and your local health authorities are the best resources for updates and answers to questions.

Over the years, our community has faced many challenges, and we have always been inspired by how we emerge stronger with an even deeper sense of purpose. We will persevere through this challenge, too.

Thank you for your support,
Bernadette Nugent